NFC, or Near Field Communication, is a technology that allows devices to communicate wirelessly when they are placed in close proximity to each other. This technology is often used for things like contactless payments, where a customer can simply tap to open a web page on their smartphone or payment card against a payment terminal to complete a transaction.
To take contactless payments using NFC, a merchant will need a payment terminal that is equipped with NFC capabilities. These payment terminals typically have a designated area, called a "touchpoint," where the customer can tap their NFC-enabled device to initiate the payment.
Here are the general steps for taking a contactless payment using NFC:
- A Spring connected product is always 'turned on' as it uses a passive chip and ready to accept payments.
- Place the Spring in a visible and accessible location, so that customers can easily see it and reach it.
- When a customer is ready to make a payment, they should hold their NFC-enabled device near the touchpoint.
- The customer should then tap to open a page in the browser of their device to initiate the payment.
- The customer will then process the payment on the phone through card, Apple Pay or Android Pay and, if successful, will provide a confirmation to the customer via email or SMS and the merchant.