Frequently asked questions, answered.
Spring is our innovative tap-and-go technology. Learn about the eco-friendly materials we use, as well as customisation, encoding, and URL management.
Delivery
How soon can I get my connected products delivered?
Why do connected product prices change?
How do I get a quote?
How do I know which plan to use?
What devices does NFC work with?
Why use Spring for connected products?
What is tap and go technology?
Where is contactless payments used?
How secure is NFC?
Do connected products need a battery?
Does NFC work on all iPhones?
How do I build a Spring campaign?
How do I add a payment link?
How do I redirect a Spring to my webpage or app?
What does the Spring platform deliver?
Can Spring integrate with my existing POS?
What connected product is best for my contactless payments?
Ordering
When will I be charged?
What is your cancellation policy?
Can I cancel or return a Spring order?
I'm missing an item from my order, what happens next?
What is Spring?
How big is the UK proximity payments market?
How big is the contactless payments market in the US?
Why is Spring standing out in the proximity payments sector?
What makes Spring different?
Why choose Spring for contactless payment experiences?